Privacy Policy

1 Introduction

g63slot ("we," "us," or "the Platform") is committed to protecting the personal information of every player who uses our online casino and sports betting services at g63slot.net. This Privacy Policy describes how g63slot collects, uses, stores, shares, and protects personal data in connection with the operation of the platform, including all associated games, payment services, loyalty programs, and customer support functions.

This policy applies to all registered players, prospective players who browse the platform, and any individual who communicates with g63slot through any channel, including live chat, email, or social media. By registering an account or continuing to use the g63slot platform, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein.

This Privacy Policy should be read alongside our Terms & Conditions and our Responsible Gaming Policy, both of which are incorporated by reference and form part of your overall agreement with g63slot.

2 Personal Data We Collect

g63slot collects personal data through several channels: directly from you when you register or use the platform, automatically through your device and browser, and from regulated third-party verification services. The categories of data we collect include:

2.1 Registration & Account Data

• Full legal name (as it appears on your government-issued ID);
• Date of birth (for age verification — you must be 21 or older);
• Residential address in the Philippines (e.g., Quezon City, Makati, Cebu, Davao, or other provinces);
• Email address and mobile phone number;
• Username and encrypted password (we never store passwords in plain text);
• Security question answers, where applicable.

2.2 Identity Verification (KYC) Data

• Copies of government-issued photo identification (Philippine passport, SSS ID, UMID, driver's license, or PhilSys National ID);
• Proof of address documents (utility bills, bank statements, or barangay certificates issued within the last three months);
• Selfie photographs or video verification, where required for enhanced due diligence;
• Source of funds documentation, where required under anti-money laundering regulations.

2.3 Financial & Transaction Data

• Deposit and withdrawal transaction records, including amounts, timestamps, and payment method references;
• GCash mobile number or PayMaya account reference (masked, per PCI-DSS standards);
• BPI, BDO, or Metrobank account references (masked account numbers only — we never store full bank account numbers);
• Bonus and promotional redemption history;
• Account balance history.

2.4 Gaming & Behavioral Data

• Bet history, game session logs, and wagering records across all platform products (slots, live casino, bingo, sports betting, bird catcher, star fishing, and arcade games);
• Platform interaction logs, including pages visited, features used, and session duration;
• Responsible gaming tool usage (deposit limits set, cooling-off periods activated, self-exclusion requests).

2.5 Technical & Device Data

• IP address and approximate geographic location;
• Device type, operating system, and browser version;
• Cookie identifiers and session tokens;
• Referring URL and platform navigation path.

2.6 Communications Data

• Records of live chat conversations, email correspondence, and support ticket history;
• Feedback, survey responses, and promotional opt-in preferences.

3 How We Use Your Personal Data

g63slot uses your personal data exclusively for the following purposes. We do not use your data for any purpose beyond what is described here without first obtaining your explicit consent:

• Account creation and management: To register your account, verify your identity, maintain your player profile, and communicate important account information to you;
• Payment processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, and Metrobank, and to maintain accurate transaction records in Philippine Peso (PHP);
• Regulatory compliance: To meet our obligations under PAGCOR licensing requirements, the Philippine Data Privacy Act of 2012, and applicable anti-money laundering (AML) and counter-terrorism financing (CTF) laws;
• Age verification: To confirm that all players are at least 21 years of age, as strictly required under Philippine law for casino-style gambling;
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, multi-accounting, and other prohibited conduct;
• Platform improvement: To analyze how players use g63slot in aggregate so we can improve game offerings, website performance, and the overall player experience;
• Responsible gaming: To monitor gaming behavior for signs of problem gambling and to administer deposit limits, cooling-off periods, and self-exclusion tools in accordance with our Responsible Gaming Policy;
• Customer support: To respond to your support queries, complaints, and account-related requests through live chat and email;
• Marketing communications: To send you promotional offers, bonus notifications, and loyalty program updates — but only where you have opted in to receive such communications and subject to your right to opt out at any time.

4 Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012 and applicable data protection principles, g63slot processes your personal data on the following legal bases:

• Contractual necessity: Processing your registration data, KYC documents, and financial transaction records is necessary for us to fulfill our contractual obligations to you as a player on the g63slot platform;
• Legal obligation: Processing your identity documents, transaction records, and gaming logs is required to comply with PAGCOR regulations, AML laws, and other applicable Philippine legal obligations;
• Legitimate interests: Processing technical data and gaming behavior logs is necessary for our legitimate interests in preventing fraud, maintaining platform security, and improving the service — provided these interests are not overridden by your data protection rights;
• Consent: Where we process your data for marketing communications or non-essential cookies, we rely on your freely given, specific, and informed consent. You may withdraw this consent at any time without affecting the lawfulness of prior processing.

5 Data Sharing & Third Parties

g63slot does not sell, rent, or trade your personal data to any third party for commercial purposes. We may share your data only in the following limited and controlled circumstances:

• KYC and identity verification providers: Regulated third-party services that perform identity document verification, age checks, and sanctions screening on our behalf. These providers are contractually prohibited from using your data for any purpose other than verification;
• Payment processors: GCash (by Globe Fintech Innovations), PayMaya (by Voyager Innovations), BPI, BDO, and Metrobank receive only the transaction reference data necessary to process your deposits and withdrawals. We do not transmit more data than is required for each transaction;
• Regulatory authorities: PAGCOR and other Philippine government bodies may require us to disclose player information as part of regulatory inspections, licensing compliance reviews, or investigations into financial crimes. g63slot will comply with all lawful regulatory requests;
• Law enforcement: Where g63slot is required to do so by valid court order, subpoena, or other compulsory legal process, we will disclose personal data to law enforcement authorities. We will notify affected players where permitted by law;
• Platform technology providers: Third-party software providers whose game engines, live dealer technology, or platform infrastructure form part of the g63slot service operate under strict data processing agreements and are not permitted to access player data beyond what is necessary for platform functionality;
• Business transfers: In the event of a merger, acquisition, or sale of substantially all of g63slot's assets, your data may be transferred as part of that transaction. You will be notified of any such transfer and the applicable privacy terms.

6 Data Retention

g63slot retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following retention periods apply:

After the applicable retention period expires, your data is securely deleted or anonymized in a manner that prevents re-identification. Anonymized and aggregated data may be retained indefinitely for statistical and analytical purposes.

7 Security Measures

g63slot implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security framework includes:

• Transport Layer Security (TLS 1.3): All data transmitted between your device and g63slot's servers is encrypted using TLS 1.3, preventing interception by third parties;
• Data encryption at rest: Sensitive personal data stored in our databases — including KYC documents and payment references — is encrypted using AES-256 encryption;
• Access controls: Access to personal data is restricted to authorized personnel on a strict need-to-know basis. All staff with access to player data undergo background checks and regular data protection training;
• Two-factor authentication: Our internal systems require multi-factor authentication for all staff accessing production data environments;
• Regular security audits: g63slot conducts periodic internal and third-party penetration testing and vulnerability assessments to identify and remediate security risks;
• Incident response plan: In the event of a data breach that affects your personal data, g63slot will notify you and the National Privacy Commission (NPC) of the Philippines within the timeframes required by law — no later than 72 hours after becoming aware of the breach where it poses a risk to your rights.

8 Cookies & Tracking Technologies

g63slot uses cookies and similar tracking technologies on our platform to provide you with a secure, functional, and personalized experience. This section explains what cookies we use and how you can control them.

8.1 What Are Cookies?

Cookies are small text files stored on your device by your web browser when you visit a website. They allow the website to recognize your device on subsequent visits and remember your preferences or session state. Cookies do not contain viruses and cannot access other files on your device.

8.2 Types of Cookies We Use

8.3 Managing Your Cookie Preferences

You can manage non-essential cookies through our on-platform cookie consent tool or through your browser settings. Please note that disabling functional or analytics cookies will not prevent you from using the platform but may affect your experience. Disabling essential or security cookies will prevent you from logging in and using g63slot.

9 Your Data Protection Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by g63slot. To exercise any of these rights, contact our Data Protection Officer using the details in Section 14:

10 Children & Minors

g63slot is strictly an adult platform. Under Philippine law and PAGCOR regulations, participation in casino-style gambling is permitted only for individuals who are 21 years of age or older. g63slot does not knowingly collect, process, or retain personal data from any person under the age of 21.

During the registration process, all applicants are required to declare their date of birth and submit valid government-issued identification confirming they meet the minimum age requirement. Where our verification process identifies that a registered player may be under 21, g63slot will immediately suspend the account pending further investigation and, if the age violation is confirmed, permanently close the account and return any funds in accordance with applicable law.

If you are a parent or guardian and believe that a minor has registered an account with g63slot or has accessed the platform without authorization, please contact our support team immediately via live chat or at the email address listed in Section 14. We take all such reports seriously and will act promptly to investigate and, where confirmed, close the account and purge any data collected.

11 Cross-Border Data Transfers

g63slot is a platform designed for and primarily serving players in the Philippines. The majority of personal data collected through the platform is stored and processed on servers located within the Philippines or in jurisdictions that have been assessed as providing an adequate level of data protection.

In limited circumstances, certain data may be transferred to and processed in countries outside the Philippines — for example, where a game software provider or KYC verification partner operates infrastructure in another jurisdiction. Where such transfers occur, g63slot ensures that:

• The recipient country has been assessed as providing an adequate level of data protection under Philippine law;
• Appropriate safeguards are in place, such as contractual data processing agreements incorporating the standard data protection clauses recognized under Philippine data privacy regulations;
• The transfer is limited to the minimum data necessary for the specific processing purpose;
• The recipient is bound by confidentiality and security obligations at least equivalent to those that apply to g63slot.

You may request details of any cross-border transfers affecting your personal data, including the countries involved and the safeguards in place, by contacting our Data Protection Officer at the address provided in Section 14.

12 Marketing Communications & Opt-Out

With your consent, g63slot may send you promotional emails, SMS messages, or in-platform notifications about bonuses, new games, VIP loyalty program updates, seasonal promotions, and other platform news relevant to your player account. Marketing communications are entirely optional — your use of the platform is never conditional on receiving them.

12.1 How to Opt Out

You may withdraw your consent to marketing communications at any time using any of the following methods:

• Click the "Unsubscribe" or "Opt Out" link included in the footer of any marketing email from g63slot;
• Update your communication preferences directly in your g63slot account settings under "Notifications & Marketing";
• Contact our support team via live chat and request to be removed from all marketing lists;
• Send a written request to the email address provided in Section 14, clearly stating your account username and the communications you wish to stop receiving.

Opt-out requests will be processed within 10 business days. Please note that even after opting out of marketing communications, g63slot will continue to send you essential transactional and account-related messages — such as deposit confirmations, withdrawal notifications, security alerts, and changes to our terms — as these are necessary for the operation of your account and cannot be disabled.

12.2 Profiling for Marketing

Where you have consented to marketing communications, g63slot may use aggregated data about your gaming preferences — such as the game categories you play most often — to send you more relevant promotions. This profiling is limited to improving the relevance of our own communications and does not involve sharing your data with third-party advertisers. You may object to this profiling at any time without affecting your right to receive the platform service.

13 Amendments to This Privacy Policy

g63slot reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, PAGCOR regulatory requirements, or the structure of our platform. The "Effective Date" displayed at the top of this page will always reflect the date of the most recent revision.

Where we make material changes to this Privacy Policy — for example, changes that significantly affect how we collect or use your personal data, or that expand our data sharing practices — we will notify you by email to your registered address and/or by a prominent notice within the g63slot platform at least 14 days before the changes take effect. Your continued use of the platform after the effective date of any amended Privacy Policy constitutes your acceptance of the revised terms.

For non-material changes — such as corrections of typographical errors, clarifications that do not alter the substance of our data practices, or updates to contact details — we may update this page without advance notice. We encourage you to review this Privacy Policy periodically to stay informed about how g63slot protects your data.

14 Contact & Data Protection Officer

If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or want to make a complaint about how g63slot handles your personal data, please contact us using the following details:

• Support (24/7 Live Chat): Available directly on the g63slot platform — the fastest way to resolve account and data queries;
• Email: [email protected] — for written data rights requests, formal complaints, and DPO correspondence. Please include your account username and the nature of your request in the subject line;
• Response time: We acknowledge all data-related queries within 5 business days and aim to resolve them fully within 30 calendar days.

14.1 Complaints to the National Privacy Commission

If you are not satisfied with our response to your data protection concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the independent authority responsible for enforcing the Data Privacy Act of 2012. Information on how to file a complaint with the NPC is available through official Philippine government channels.